Detailed Competitors GBP Analysis and Listing Optimization

Get a Customized Website SEO Audit and Online Marketing Strategy and Action

Why Local SEO is Critical for Businesses

Local SEO is a fundamental component of digital marketing that enables businesses to increase visibility in local search results. As consumer behavior increasingly shifts toward online searches for local services and products, businesses must adapt by optimizing their presence on search engines. One of the most effective tools for local SEO is Google Business Profile (GBP), a platform that allows businesses to manage their online presence across Google Search and Google Maps.

Advanced Local SEO Optimization_ Detailed Competitors GBP Analysis

A well-optimized GBP listing enhances local visibility, improves customer engagement, and builds credibility, ultimately driving more conversions. However, simply setting up a GBP profile is not enough. To stay ahead of competitors, businesses must conduct a detailed GBP analysis, identify competitors’ strengths and weaknesses, and implement strategic listing optimizations. This guide provides an in-depth look at how to analyze competitors’ GBP listings and implement advanced optimization techniques to outperform them in local search rankings.

Why Google Business Profile Optimization Matters?

Google Business Profile is essential for businesses looking to attract local customers. It serves as a direct line of communication between businesses and potential customers, offering essential information such as business hours, location, services, and customer reviews. Optimizing your GBP listing increases your chances of appearing in Google’s Local Pack, Google Maps, and organic search results, making it easier for customers to find and choose your business.

Key Benefits of GBP Optimization:

Increased Local Search Visibility – A well-optimized GBP profile ranks higher in local searches, making your business more discoverable.
Higher Chances of Appearing in Google’s Local Pack – The Local Pack (top three business listings that appear on Google’s search results) provides significant exposure.
More Customer Engagement – Customers interact with businesses through reviews, Q&A sections, and GBP posts.
Improved Credibility and Trust – A detailed GBP profile with positive reviews and accurate information builds consumer confidence.
Increased Calls, Website Visits, and Direction Requests – The more optimized your profile, the more conversions you can generate.

Step 1: Competitor GBP Analysis

Before optimizing your own GBP listing, conducting a thorough competitor analysis helps identify gaps and opportunities for improvement. A structured competitor analysis allows you to evaluate what is working for successful businesses in your niche and apply those strategies to your own profile.

1. Identify Your Top Local Competitors

To conduct an effective analysis, start by identifying your direct competitors. These are businesses that rank well for your primary keywords and serve the same target audience. Use Google Search and Google Maps to find top-performing local competitors. Search for your business type (e.g., “plumbing services in [your city]”) and note the highest-ranking businesses.

Tools to Use for Competitor Analysis:

Google Search & Maps – Manually check local listings and their rankings.
BrightLocal – Track local search rankings and audits for competitor performance.
SEMrush & Ahrefs – Analyze competitors’ keyword usage, backlinks, and search performance.
GMB Everywhere – Provides insights into competitors’ GBP categories, business details, and ranking factors.

2. Analyze Competitor GBP Listings

Once you have identified your competitors, perform an in-depth analysis of their GBP profiles. Understanding their strategies will help you determine what works and what improvements you can make to your own listing.

Key Factors to Examine:

Business Name – Are they using keyword-rich names to enhance visibility?
Categories – What primary and secondary categories are they using? Selecting the right categories improves ranking potential.
Reviews & Ratings – How many reviews do they have, and what is their rating? A higher volume of positive reviews boosts credibility.
Photos & Videos – Are they actively posting high-quality images and videos? Visual content increases engagement.
Posts & Updates – Are they regularly updating their GBP with announcements, offers, or news?
Q&A Section – Are they proactively answering customer queries, and how effectively?
NAP Consistency (Name, Address, Phone Number) – Is their information consistent across different online platforms?
Local Citations & Backlinks – Where else are they listed? High-authority backlinks and citations improve local search rankings.

3. Identify Gaps & Opportunities

Once you analyze competitor listings, compare their strengths and weaknesses against your own GBP profile. Look for patterns in their success and identify areas where they might be lacking.

Key Questions to Ask:

What are my competitors doing better than me?
Are there categories they are using that I have overlooked?
Do they have more reviews or better engagement?
How does their photo and video content compare to mine?
Are they utilizing GBP posts more effectively than I am?
Are they responding to reviews and Q&A promptly?

By pinpointing these factors, you can develop a customized optimization strategy to outperform competitors in local search rankings and drive more customer interactions to your business.

Step 2: GBP Listing Optimization

Once the competitor analysis is complete, the next crucial step is optimizing your own Google Business Profile (GBP) listing. A well-optimized GBP profile improves local search visibility, enhances customer engagement, and increases the chances of appearing in the local pack. Follow this comprehensive step-by-step guide to maximize your profile’s effectiveness:

1. Optimize Business Name & Categories

Your business name and category selections play a significant role in how your listing appears in search results.

Ensure that your business name matches your branding and remains consistent across all online platforms. Consistency helps build trust and avoids confusion.
Choose the most relevant primary category to describe your business accurately. Google prioritizes this category in search rankings.
Add multiple secondary categories to cover additional services or products you offer. This expands your reach by capturing more search queries.

2. Write a Compelling Business Description

Your business description should effectively communicate what you do while incorporating relevant keywords naturally.

Highlight your unique selling points (USPs) and core services to stand out from competitors.
Keep the description concise and engaging. While the limit is 750 characters, only the first 250 characters are immediately visible, making it crucial to place key information upfront.
Avoid keyword stuffing; instead, focus on a natural flow that appeals to both search engines and potential customers.

3. Ensure Accurate NAP (Name, Address, Phone Number)

Having a consistent and accurate NAP (Name, Address, Phone Number) is essential for credibility and local SEO.

Ensure that your business details match exactly across your website, directories, and citations.
Regularly check for and correct duplicate, outdated, or incorrect listings to prevent confusion.
If your business moves or changes phone numbers, update all listings immediately to maintain consistency.

4. Upload High-Quality Photos & Videos

Visual content enhances engagement and attracts potential customers.

Use authentic and high-resolution images showcasing your business, products, or services.
Add a 360-degree virtual tour to provide an immersive experience for visitors.
Upload short videos demonstrating your services, behind-the-scenes content, or customer testimonials to build credibility.

5. Encourage and Manage Reviews

Customer reviews are a powerful factor in local search rankings and credibility.

Request satisfied customers to leave positive reviews on your GBP listing.
Respond to all reviews—both positive and negative—to show engagement and professionalism.
Incorporate relevant keywords in your responses to improve search relevance.

6. Utilize GBP Posts Regularly

Google Posts allow you to share updates, promotions, and events directly on your GBP listing.

Post weekly updates, offers, and announcements to keep your listing active.
Use high-quality images and compelling call-to-action (CTA) buttons to encourage engagement.
Experiment with different post types, including ‘What’s New,’ ‘Events,’ ‘Offers,’ and ‘Products,’ to see what resonates best with your audience.

7. Optimize the Q&A Section

The Q&A section helps potential customers find answers to common queries.

Seed frequently asked questions with well-thought-out answers to preempt customer inquiries.
Monitor and respond to customer-submitted questions promptly to maintain accuracy and engagement.

8. Add Products & Services

Listing products and services on your GBP profile enhances visibility and informs potential customers.

Provide detailed descriptions and pricing where applicable.
Use relevant keywords strategically in product titles and descriptions to boost search rankings.

9. Ensure Proper Google Maps Integration

A seamless Google Maps integration enhances local search visibility and improves user experience.

Embed the Google Map of your business location on your website’s contact page.
Use geo-tagged images to strengthen local search relevance.

10. Track Performance & Improve

Analyzing your GBP Insights helps fine-tune your strategy for better results.

Monitor search queries that lead customers to your business.
Track customer actions such as website visits, calls, and direction requests.
Analyze photo views and engagement to understand what resonates with your audience.
Regularly adjust your GBP strategy based on performance data trends to maximize results.

By implementing these optimization strategies, you can significantly enhance your Google Business Profile, improve local search rankings, and attract more customers effectively.

Step 3: Advanced Local SEO Strategies

Beyond GBP optimization, implementing these advanced local SEO tactics will further boost your rankings and enhance your online presence. These strategies help improve visibility, drive local traffic, and position your business as an authority in your industry.

1. Build High-Quality Local Citations

Local citations play a crucial role in reinforcing your business’s credibility and improving search rankings.

List your business in reputable online directories such as Yelp, Bing Places, Apple Maps, and industry-specific directories relevant to your niche.
Ensure that your business’s Name, Address, and Phone Number (NAP) are consistent across all listings to avoid confusion and strengthen local SEO signals.
Regularly audit and update your citations to eliminate duplicate or outdated information.

2. Optimize Website for Local SEO

Your website should be fully optimized to support local search visibility.

Incorporate local keywords in essential SEO elements such as meta titles, descriptions, headers, and throughout your content.
Develop dedicated location-specific landing pages that cater to different service areas, each optimized with unique local keywords and business information.
Embed a Google Map on your contact page to improve user experience and boost location relevance in search engines.
Optimize site speed and mobile responsiveness, as Google prioritizes fast-loading and mobile-friendly websites in search rankings.

3. Get Local Backlinks

Backlinks from local websites signal credibility and help improve your domain authority.

Partner with local influencers, bloggers, and businesses to gain valuable backlinks.
Get featured in local newspapers, business directories, and community pages by participating in events, charity drives, or guest blogging.
Join local chambers of commerce, business associations, and sponsorships to earn high-quality, relevant backlinks.

4. Use Schema Markup

Schema markup helps search engines better understand your business and display rich snippets in search results.

Implement Local Business Schema to provide detailed information about your business, including location, hours of operation, and services.
Add Review Schema to highlight customer ratings, enhancing credibility and increasing click-through rates.
Utilize Event Schema if your business hosts events, improving visibility for location-based searches.

5. Optimize for Voice Search

With the rise of voice assistants, optimizing for voice search is essential.

Target long-tail, conversational keywords that reflect natural speech patterns.
Focus on “near me” searches by including phrases like “best [business type] near me” in your content.
Provide clear and concise answers to common questions in your FAQ section to improve the chances of appearing in featured snippets.

6. Leverage Social Media & Local PR

Active engagement on social media strengthens your local presence and fosters community relationships.

Regularly post updates, promotions, and customer testimonials on platforms like Facebook, Instagram, and LinkedIn.
Engage with local audiences by responding to comments and messages, and participating in community discussions.
Organize local events, sponsorships, and collaborations to increase brand awareness and credibility.

How We Do It At ThatWare

Step 1: Install Essential Chrome Extensions

GMB Everywhere: This tool reveals competitors’ hidden ranking strategies.
Link: https://www.gmbeverywhere.com/?via=luc
Plepper: Provides detailed insights on competitors’ profiles.
Link: https://chromewebstore.google.com/detail/pleper-local-seo-tools/cpdkchkkmcpnfgbpjjgfhcbcaceeandd

Download and install these tools to help identify what top-ranking competitors are doing.

Step 2: Analyse your GBP

Check all the details of your Google business profile:

Important areas to check:

>>Categories

>>Address

>>Phone Number

>>Attributes

Target page

From here, we can directly check the target page PSI score and schema by clicking on the following buttons:

Check whether the Page loading speed is decent and whether a “Local schema” has been implemented, as these are crucial for ranking factors.

Check the business profile has been consistent in popular places like as follows:

Step 3: Competitors GBP Analysis based on the keywords

We will analysis using four main criteria as follows:

1. Category Percentage

2. Reviews Count

3. Attributes

4. Business Hours

Let’s analyze:

From Google Maps, we can check the Google business profiles ranking for particular keywords. Still, we want to analyze “Which category is mostly used by the competitor’s listing,” “Average reviews count of top listings,” “Attribute count percentage,” and “Business hour analysis.”

1. Go to google map and search for the keyword you want to rank on the 3 pack

Here, we can easily see that “Visa Agent” has been used by 10 GBP and “Immigration & naturalization service” has been used by 8 GBP.

Now, we need to check the search trend of the top categories,

We can alter the business category according to the most used and shared category, and comparatively lower-counted categories can be added as secondary categories, which is very important.

2. Competitor’s listing review analysis:

From here, we can get a clear picture of the avg. stats of the reviews on the listings.

3. Attribute analysis:

From we can get an idea which attributes are most commonly used and if there is any opportunity for addition to your GBP attributes,

After optimization:

4. Business Hour Analysis:

Here, we can analyze the opening and closing timing of each day, So it is recommended to increase the opening and closing time of the average timing, for example:

The avg. timing is: 09:45 AM – 18:45 PM, so provide your business timing 9:30 AM – 7:00 PM

It will increase the visibility of your listing more than others.

Additional Tips: Add more special hours according to your business category

So, now we have analyzed the listing details and made the changes to our Google business listing,

Here are some extra suggestions for optimizing the GBP at it’s best to rank on Top 3 tier results for all local keywords,

Step 1: Optimize Your Business Name

Include primary keywords in your business name.
Ensure that the name matches your real-world business name to avoid suspension.
Register a “Doing Business As” (DBA) that incorporates keywords if possible.

Step 2: Choose the Right Categories

Select a primary category that best reflects your main service.
Use Google Keyword Planner to identify popular search terms.
Check competitors’ primary and secondary categories using GMB Everywhere.
Add up to nine relevant secondary categories.

Step 3: Add Services

Log into your profile and navigate to the “Edit Services” section.
Add all relevant suggested services.
Create website content around these services to further boost visibility.

Step 4: Collect and Manage Reviews

Ensure a steady flow of new, positive reviews.
Use Plepper to compare your reviews with competitors, as I have showcased
Make it a habit to request reviews from satisfied customers.

Step 5: Adjust Business Hours Strategically

Use Plepper to analyze competitors’ business hours.
Stay open during peak times or when competitors are closed.
Consider offering extended hours if your industry supports it.

Step 6: Optimize the Linked Web Page

Ensure the linked page is well-optimized with local keywords.
Match the name, address, and phone number to your GBP.
Make the page fast, mobile-friendly, and informative.

Step 7: Add Attributes

Log into your profile and add relevant attributes (e.g., WiFi availability, wheelchair access).
Use Plepper to identify competitors’ attributes and match or exceed them.

Step 8: Make Updates Gradually

Avoid making multiple changes at once to prevent triggering Google’s suspension system.

By following these steps, we can improve your Google Business Profile’s ranking and visibility. Stay consistent and monitor your progress for continued growth.

Conclusion

A well-optimized Google Business Profile is essential for ranking higher in local search results. However, businesses must implement advanced strategies beyond GBP optimization to truly stand out and dominate local SEO. You can significantly enhance your local search presence by conducting a detailed competitor GBP analysis, identifying gaps, and applying these advanced tactics.

Regularly updating and maintaining your GBP listing, acquiring positive reviews, optimizing for voice search, and building strong local backlinks will strengthen your online authority and attract more potential customers. Additionally, leveraging schema markup, social media engagement, and local PR efforts can provide a competitive advantage, ensuring sustained business growth and visibility in your market.

Investing in a data-driven local SEO strategy is key to long-term success. You can stay ahead of competitors by continuously optimizing your efforts based on analytics and industry trends and achieve lasting prominence in local search results.

Tuhin Banik

Thatware | Founder & CEO

Tuhin is recognized across the globe for his vision to revolutionize digital transformation industry with the help of cutting-edge technology. He won bronze for India at the Stevie Awards USA as well as winning the India Business Awards, India Technology Award, Top 100 influential tech leaders from Analytics Insights, Clutch Global Front runner in digital marketing, founder of the fastest growing company in Asia by The CEO Magazine and is a TEDx speaker and BrightonSEO speaker.