Google Adds New Ways to Share Shipping & Return Policies (2025 Update): The Complete Implementation Guide

Google Adds New Ways to Share Shipping & Return Policies (2025 Update): The Complete Implementation Guide

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    If you sell anything online, you already know how much weight customers place on shipping and return information. People want to feel sure about what they are buying, how long it will take to arrive, and what their options are if something does not work out. In fact, many buyers decide whether to complete a purchase only after they have checked these details. When the information is easy to find and clear, customers feel more confident. When it is missing or confusing, hesitation turns into an abandoned cart.

    Google Adds New Ways to Share Shipping & Return Policies (2025 Update)

    Over the past few years, Google has been quietly shaping how merchants present these policies in search results. As online shopping habits continue to mature, Google has pushed for richer and more accurate business information to help shoppers make quicker and more informed decisions. This focus has now resulted in a meaningful update that gives merchants more control and more visibility at the same time.

    On November 12, 2025, Google announced new ways for websites to share their shipping and return policies. The announcement matters because it is no longer limited to businesses that use Merchant Center. Every online store can now supply these details either through Search Console or through structured data that sits at the organization level. This expanded access means that even smaller brands can benefit from richer displays in search results. It also means that shoppers can rely on more consistent fulfillment information across the web.

    This guide walks you through how to set things up in a practical and approachable way. You will learn the two available implementation paths, when to use each one, and how to avoid conflicts in your data. You will also see examples of structured markup, suggestions for managing exceptions, and tips for testing your setup before going live. Finally, we will look at how these updates can influence your visibility in search, how they can support customer trust, and how to avoid issues that often appear during the setup phase.

    By the end, you should feel comfortable choosing a method, applying it correctly, and understanding how this update fits into your broader organic search strategy.

    Why This Google Update Matters

    The Critical Role of Shipping and Return Information in Customer Decisions

    Anyone who has spent time in eCommerce already knows how one small detail can shape the entire buyer journey. Shipping cost, delivery timing and return rules often seem like background information, yet they sit at the center of nearly every purchase decision. Most shoppers will not commit to buying until they know how much they will pay to get the product, when it will arrive and whether they can return it without hassle. This is not speculation. Multiple industry studies have shown that hidden fees and unclear fulfillment policies consistently rank among the top reasons shoppers abandon their carts. When customers sense even the slightest ambiguity, they simply leave.

    Clarity around shipping and returns also plays an influential role in trust building. A brand that openly communicates its policies signals confidence in its own service. It tells a customer, we are not trying to catch you off guard. That sense of transparency reduces hesitation and helps people feel comfortable moving forward with a purchase. In many categories, it can even outweigh factors like product variety or pricing.

    There is also a long-term effect. When customers receive their order on time and know exactly what to expect if they ever need to send an item back, their satisfaction increases. They are more likely to recommend the store to others and return for future purchases. In short, fulfillment policies are not small print. They are one of the most visible parts of the customer experience, and they shape brand reputation in ways that last far beyond the initial transaction.

    How Google Uses Fulfillment Information in Search

    Google has spent the last few years moving toward a more detailed, commerce-friendly search ecosystem. Part of this shift involves surfacing fulfillment details in places where shoppers naturally look for reassurance. You can now find policy information appearing across multiple search features, including product rich results, merchant listings, brand knowledge panels and Google’s Shopping experiences. These elements help shoppers evaluate products at a glance, without visiting multiple pages to gather basic details.

    Structured data plays a major role in how these signals are displayed. If your shipping and return information is not delivered in a format that Google can understand cleanly, the platform may either ignore the data or show results that look incomplete. Consistency is essential. When the markup is accurate, Google can present your policies in a way that helps users compare options and trust your store more quickly. When the markup is missing or poorly implemented, your competitors who follow best practices will gain an advantage.

    Google’s goal is simple: give shoppers the information they need early in the decision stage so they feel more confident about the choices in front of them. Merchants who supply clear fulfillment signals benefit from that trust.

    How This Update Levels the Playing Field

    For years, the ability to share shipping and return policies in a structured way was tied to Google Merchant Center. That limitation left many merchants out of the picture, especially smaller brands, niche stores or custom-built eCommerce sites that did not use Merchant Center. As a result, only a segment of online sellers could take full advantage of richer search features.

    The 2025 update changes everything. Google now allows any eligible online merchant to share these policies directly through Search Console or through new organization-level structured data. This simple shift gives a wider range of businesses the chance to appear with enhanced fulfillment details in search results.

    Greater accessibility means greater visibility. Merchants who were previously locked out of these opportunities can now present shoppers with the same level of clarity and professionalism as larger competitors. This update opens the door for smaller stores to stand shoulder to shoulder with bigger brands in search, offering a more even playing field and a stronger chance to earn clicks from shoppers who value transparency.

    What’s New in Google’s November 12, 2025 Policy Update

    Google’s announcement on November 12, 2025 marks one of the most practical upgrades to the merchant ecosystem in years. The update focuses on something deceptively simple but extremely influential: how online stores communicate their shipping and return policies. These details often determine whether a visitor becomes a customer, so Google has expanded the ways it gathers this information and how it displays it in search.

    At its core, the update introduces a broader fulfillment-data framework. Until now, much of this information lived behind the walls of Merchant Center or scattered across product-level markup. With the new approach, Google is creating a more flexible system that allows any legitimate online retailer to share fulfillment data in a standardized way. This shift makes it easier for search users to see clear, trustworthy information about delivery timelines, shipping fees, and return options right from Google’s results.

    Overview of the Announcement

    Google outlined two major additions to its fulfillment-data ecosystem. First, stores no longer need a Merchant Center account in order to supply shipping and return policies. Second, merchants now have two independent paths to share this information. One is a new interface inside Google Search Console where policy data can be entered directly. The other is a set of structured data properties that allow shipping details to be added at the organization level. Both options work together with the existing return-policy markup that many sites already use.

    This is a decisive shift. Instead of forcing every merchant into Merchant Center or relying only on schema at the product level, Google is opening the gates to a far wider range of businesses, including those that don’t rely on Google Shopping feeds or feed-based commerce.

    Change 1: No More Merchant Center Requirement

    One of the most impactful changes is that shipping and return policies no longer have to originate from Merchant Center. This instantly benefits smaller stores, SaaS-based shops, solopreneur brands, and businesses built on platforms like Shopify and WordPress. Many of these merchants operate successfully without ever connecting their catalog to Merchant Center. For them, this update removes a barrier that previously forced unnecessary onboarding steps.

    This also streamlines compliance. Instead of juggling feeds, product imports, or Merchant Center configurations, merchants can now rely on tools they already understand. It also improves accuracy because policy updates no longer require syncing across multiple systems.

    Change 2: Two New Submission Methods

    Google introduced two clear paths for supplying policy data.

    1. The new “Shipping and returns” section inside Google Search Console lets merchants enter their details directly. It is simple, accessible, and requires no coding. Once saved, these settings become the primary source of truth for the site’s fulfillment information.
    2. The alternative is to use structured data at the organization level. This markup allows merchants to publish general shipping rules on a dedicated policy page. It complements the earlier return-policy schema and gives developers a clean, scalable solution that avoids repeating markup across hundreds of product pages.

    Together, these options allow websites of all sizes to choose the method that fits their workflow rather than being forced into one rigid system.

    How These Changes Fit Into Google’s Broader Merchant Strategy

    This update reflects a larger effort by Google to build a universal merchant data layer that works for every type of online business. Instead of depending on large catalogs or heavy integrations, Google is moving toward a simpler model where fulfillment information can be indexed directly from the source.

    As Google moves toward more AI-supported search experiences, consistent fulfillment data will play a far larger role in how products, brands, and policies appear across surfaces. Clear shipping and return information is not only useful for individual search results. It also feeds into AI-driven summaries, comparison panels, and interactive shopping features.

    In other words, Google is laying the groundwork for a future where accurate merchant data is always available, no matter how a user interacts with search.

    Two Methods to Implement Shipping and Return Policies in Google

    Google’s latest update gives every online seller more freedom and clarity in how shipping and return details are shared. Instead of relying only on Merchant Center, you can now publish this information directly through Search Console or through structured data at the organization level. Both methods are valid, but they serve slightly different needs. Below, we will walk through each approach in a practical and friendly way so you can decide what works best for your website.

    Method A: Configure Shipping and Returns Through Google Search Console

    How Search Console Identifies You as a Merchant

    Before the Shipping and Returns panel appears inside Search Console, Google first needs to recognize your website as an online seller. This usually happens automatically when Google detects a few consistent signals across your site.

    1. Product Schema

    If your product pages already include structured data for items you sell, such as price, availability or product features, Google uses this as a clear hint that your site is involved in e-commerce activity.

    2. Purchase or Checkout Functionality

    Google also looks closely at user flow. If you have buttons or pages that support add to cart, checkout or direct purchase actions, these are strong merchant signals that help Google categorize your site.

    3. E-commerce Platform Indicators

    Many websites use platforms like Shopify, WooCommerce, Magento or BigCommerce. Google can detect components associated with these systems, which increases confidence that your site functions as a marketplace or online shop.

    If you do not see the Shipping and Returns feature appear right away, there are a few reasons this can happen. Google might still be in the early stages of rolling out the feature in your region. It may also be crawling your site to verify merchant signals, a process that can take anywhere from several days to several weeks depending on the frequency of updates and your crawling patterns.

    Where to Find the Shipping and Returns Panel in Search Console

    Once your property is recognized as a merchant, the settings become easy to find.

    1. Log in to Search Console.
    2. Select the website property you want to manage.
    3. Go to the settings area located in the left sidebar.
    4. Look for the new section titled Shipping and Returns.
    5. click to open and start entering your fulfillment details.

    If you want to enhance the visual guide for internal or external documentation, you can include placeholders for screenshots that the design team will replace later.

    Data You Can Configure in Search Console

    The panel inside Search Console gives you access to several fields that help Google show your fulfillment policies with more clarity.

    Shipping Cost Options

    You can specify whether shipping is free, flat rate or variable. You can also assign different prices based on location.

    Delivery Windows by Region or Country

    This helps Google understand how quickly you deliver items. A realistic delivery window based on each region increases the accuracy of the information Google displays.

    Return Windows

    Most merchants follow a standard window like 30, 60 or 90 days. Google allows you to configure this directly so both search engines and customers understand your expectations.

    Return Methods

    You can specify whether returns are accepted through mail, drop-off locations or in-store visits.

    Refund Types

    Some sellers offer full refunds. Others offer exchanges or partial refunds when an item is used or damaged. You can set these terms clearly so there are no misunderstandings.

    Search Console Settings Override Structured Data

    One important point often overlooked is how Google prioritizes data. The information submitted in Search Console always takes priority over any structured data on your site. This means that even if your markup says something different, Google will rely on the settings you enter through the Search Console interface.

    This can create conflicts when older schema remains in place. For example, if you previously set a 30 day return window through structured data but change it to 60 days inside Search Console, Google will show the 60 day version. Your structured data will be ignored until you update or remove it.

    The best approach is to keep a clear internal policy for which method your team uses. Make sure everyone knows that any changes made through Search Console must also be reflected in your website markup or documentation to avoid inconsistencies across platforms.

    When You Should Use This Method

    Method A is ideal for merchants who want a clean and simple way to manage this information without relying on a developer or technical support.

    You should choose this method if:

    • You prefer managing your policies through a visual interface rather than touching code. 
    • Your shipping and return rules rarely change and apply to almost every product you sell.
    • You want a hassle free setup that does not require complex schema updates.
    • You do not rely on Google Merchant Center and prefer Search Console as your primary tool.

    Search Console is also a great choice for smaller stores that want quick control over their policy display without needing deeper technical resources.

    Method B: Add Organization Level Structured Data for Shipping Policies

    Method B gives more control and flexibility for merchants who are familiar with schema or already use structured data across their product pages. This method is especially useful for larger catalogs, custom sites or brands that rely on automation to keep information aligned.

    Why Google Introduced the New Shipping Schema

    Before this update, merchants were limited to product-level shipping schema. If you sold hundreds or thousands of items, you had to repeat markup on every page. It made the process heavy and difficult to maintain.

    Google introduced organization-level shipping schema to simplify things. Instead of marking up every item, you can publish one general policy that covers your entire store. This also reduces markup clutter and lowers the risk of errors, outdated information or missing fields.

    The return policy markup at the organization level already existed. Shipping markup now completes the picture and gives Google a way to understand your entire fulfillment process more efficiently.

    How Organization Level Shipping Schema Works

    The organization schema works by applying one consistent policy across your site. Google will use this policy unless a specific product page includes its own rules, such as special shipping for oversized items or fragile goods.

    This schema should always be placed on a page that customers can access publicly, usually your shipping policy page. Google will ignore markup that appears on pages not meant for users, such as dashboards or system pages.

    The combination of shippingDetails and hasMerchantReturnPolicy allows Google to understand your complete fulfillment approach at a storewide level.

    Where to Add This Schema on Your Site

    Most merchants publish their policy information on pages like:

    As long as the page is public and linked logically from your navigation or footer, Google can discover it.

    Your markup should be nested under Organization or a more specific subtype such as OnlineStore or LocalBusiness if your physical and online presence overlap.


    Sample JSON LD for Organization Level Shipping Policy

    Below is a complete, developer friendly example that you can modify according to your store’s details.

    <script type=”application/ld+json”>

    {

      “@context”: “https://schema.org”,

      “@type”: “Organization”,

      “name”: “Example Store”,

      “shippingDetails”: {

    “@type”: “OfferShippingDetails”,

    “shippingRate”: {

       “@type”: “MonetaryAmount”,

       “value”: “5.00”,

       “currency”: “USD”

    },

    “deliveryTime”: {

       “@type”: “ShippingDeliveryTime”,

       “handlingTime”: {

         “@type”: “QuantitativeValue”,

         “minValue”: 1,

         “maxValue”: 2,

         “unitCode”: “DAY”

       },

       “transitTime”: {

         “@type”: “QuantitativeValue”,

         “minValue”: 3,

         “maxValue”: 5,

         “unitCode”: “DAY”

       }

    },

    “shippingDestination”: {

       “@type”: “DefinedRegion”,

       “addressCountry”: “US”

    }

      },

      “hasMerchantReturnPolicy”: {

    “@type”: “MerchantReturnPolicy”,

    “returnPolicyCategory”: “https://schema.org/MerchantReturnFiniteReturnWindow”,

    “merchantReturnDays”: 30,

    “returnMethod”: “Mail”,

    “refundType”: “FullRefund”

      }

    }

    </script>

    This example covers the essential fields most merchants need. Developers can expand it with additional destinations, multiple regions or custom handling rules.

    When to Use Structured Data Instead of Search Console

    This method is a better choice when you already work with structured data or manage a catalog that requires automation. It is also ideal if your policies are clearly defined and apply across your entire store, with product-level overrides used only for exceptions.

    You should choose this method if:

    • You are comfortable editing code or have technical support.
    • You want automatic updates through scripts or CMS tools.
    • You need one source of truth for multiple product pages.
    • You want flexibility to create product-specific exceptions without losing the overall store policy.

    For larger stores or custom built e-commerce sites, structured data offers far more control and future proofing than Search Console alone.

    Best Practice Implementation Checklist

    Implementing Google’s updated shipping and returns features is not difficult, but doing it correctly requires a bit of structure. Think of this section as your working guide. The goal is to help you complete the setup with confidence while avoiding the common mistakes that often cause missing rich results or inconsistent policy signals.

    Step 1: Confirm Google Recognizes Your Site as a Merchant

    Before anything else, you should make sure Google understands that your site actually sells products. This recognition affects whether new Search Console options appear and how Google interprets policy markup.

    Checking Merchant Recognition in Search Console

    Log in to Search Console, choose the correct property, and look for a section labelled Shopping or Shipping and returns under the Settings panel. If it appears, Google already sees your site as a merchant. If it does not show up, that usually means Google needs stronger signals that your site is transactional.

    How Product Schema Helps Google Identify Your Store

    Rich, accurate Product schema is often the missing piece. Google looks for properties such as name, description, price, availability and an actual purchase path. If your schema is incomplete, outdated or implemented in a plugin that generates errors, Google may hesitate to treat your pages as shoppable.

    If you rely on a CMS, verify that your product template uses clean JSON-LD and avoid mixing multiple formats on the same page. Once the Product schema is corrected and Google crawls the site again, merchant recognition often improves within days.

    What To Fix If Your Site Is Not Recognized

    If the Shopping section does not appear, work through these checks:

    • Confirm your product pages allow a buyer to reach a checkout flow.
    • Validate all Product schema through Google’s testing tools.
    • Make sure your site returns a 200 status code on important product URLs.
    • Check for soft 404s and duplicate URLs caused by tracking parameters or faceted navigation.

    Once these issues are resolved, Google usually picks up merchant signals naturally.

    Step 2: Decide Which Method You Will Use

    Some merchants prefer the convenience of Search Console. Others want the flexibility of structured data. The method you choose depends on how your site handles shipping rules and how often you expect to update them.

    Quick Comparison Table

    FeatureSearch ConsoleStructured Data
    Setup requiredNo setup neededNeeds developer or schema knowledge
    OverridesReplaces any schema on siteCan be replaced by Search Console settings
    Best forStable, site wide policiesDynamic policies or programmatic setups
    ExceptionsLess convenientEasy with product level markup

    Can You Use Both Approaches

    You can. Many merchants do. Search Console always wins when there is a conflict, so if you prefer to keep policy management in markup, make sure your team understands this priority rule. A hybrid setup works well when your core policy is managed through schema but special cases are handled with product level overrides. For large catalogs or stores with varying fulfilment rules, this often becomes the most dependable approach.

    Step 3: Implement Using Search Console

    If you choose the Search Console method, your work will be mostly administrative. The settings are straightforward, but accuracy matters because Google displays these details directly to shoppers.

    Guided Walkthrough

    1. Open Search Console and navigate to Settings.
    2. Select Shipping and returns.
    3. Fill in the fields for shipping cost, delivery windows, regions or countries where you ship, and your return policy details.
    4. Save your entries and allow Google to process the new information.

    For each field, make sure the numbers reflect real expectations. If you offer free shipping above a certain basket value or have variable handling times, keep the simplest accurate version in Search Console and explain the details more fully on your website.

    Handling Seasonal or Promotional Variations

    If you run holiday offers such as free express shipping or extended return periods, update these settings promptly. Google is quick to crawl Search Console changes, so inaccurate information can cause confusion for both shoppers and support teams.

    Avoiding Conflicts

    When you switch to Search Console for fulfilment data, remove old or legacy schema that might contradict your new settings. Conflicting information leads to warnings in Search Console and sometimes prevents rich features from appearing at all.

    This is also a good time to update internal documentation so your team knows where shipping rules are managed going forward.

    Step 4: Implement Through Structured Data

    Structured data gives you more control and is ideal if your site depends on templates or automation.

    Creating and Marking Up Your Shipping Policy Page

    Create a dedicated page that explains your shipping rules in clear language. Use a simple URL such as /shipping or /policies/shipping.

    Include the real cost structure, delivery timelines and any special conditions. Avoid vague statements because Google checks for clarity and consistency.

    Make sure the page is crawlable, linked from your footer and not blocked by robots.txt.

    Adding Organization Level Shipping Schema

    Add your JSON-LD markup to the shipping policy page. The code should be placed inside the Organization entity and must be nested properly with the shippingDetails property. Keep your markup clean and avoid mixing microdata or RDFa with JSON-LD.

    If you already use return policy markup, ensure both sit comfortably under the same parent entity.

    Leveraging Product Level Overrides

    Many stores have exceptions. For instance:

    • Heavy or oversized items may require freight shipping.
    • Perishable goods may ship only within certain regions.
    • Some items might not be eligible for returns.

    In these cases, add shipping or return markup directly to the product page. Google will always prioritize the product level markup for that item, which allows you to maintain precision without complicating your site wide policies.

    Testing and Validation

    Before publishing, test your markup in the Rich Results Test and the Schema Markup Validator.

    Errors should be fixed immediately. Warnings can often be reviewed case by case.

    Testing regularly is important, especially for larger catalogs, because schema conflicts often come from theme changes or plugin updates.

    Step 5: Use Product Level Markup for Exceptions

    Not every product follows the same fulfilment rules. Treat exceptions carefully, as one incorrect rule can mislead a shopper and damage trust.

    Add product level markup when:

    • Shipping costs vary dramatically
    • Items have different return rules
    • Delivery windows differ due to stock location or supplier rules

    Make sure each override is intentional. It is easy for templates to inherit incorrect details if markup is duplicated or copied without updates.

    Step 6: Monitor Performance in Search Console

    Once your setup is live, keep an eye on how Google reflects your inputs.

    Reports to Check

    • Merchant listings
    • Product snippets
    • Shopping tab indexing status
    • Enhancements reports that highlight structured data quality

    These reports will show which items are eligible for rich results, which policies were detected and whether Google encountered any errors.

    Expected Post Implementation Signals

    If everything is set up correctly, you should see your policies appearing in the rich result previews, a drop in schema errors and occasional notices indicating that Google has detected updated fulfilment information.
    Warnings may appear if some fields are optional or if Google wants more clarity. Treat them as improvement suggestions rather than failures.

    What Results You Can Expect After Proper Implementation

    Improved Search Visibility

    Once your shipping and return information is properly supplied to Google, you will start to notice small but meaningful changes in how your site appears in search. These changes often begin quietly. A product result may show a delivery estimate where it previously showed only the price. A brand profile might begin displaying your general shipping commitments, such as average delivery timelines or whether you offer free returns. Over time, these enhanced details help your listings stand out in crowded search results.

    What makes this improvement valuable is how it influences a shopper’s first impression. When a user compares two similar stores and only one displays clear fulfilment details right in the search result, the choice becomes easier. This is the type of visibility that does not simply generate traffic but helps create a more confident click. It shifts your presence from “just another listing” to a result that feels complete and trustworthy.

    Shoppers often scan quickly and click instinctively. If Google can highlight your policies before the user even lands on your site, your listing gains a natural advantage. These additional attributes in the search results give clarity at a glance and help set the right expectations long before checkout.

    Higher Conversion and Click Through Rates

    Clear fulfilment policies are not just operational details. They play a powerful role in how people make decisions online. Many shoppers hesitate at the final step of a purchase because they are unsure about shipping timelines or return rules. When these answers appear directly in search results or immediately upon landing on your product pages, you remove that moment of uncertainty that often leads to abandonment.

    There is a simple psychology behind this. People lean toward brands that feel predictable and straightforward. When a store is open about how long delivery takes or how returns are handled, it signals transparency and reliability. Customers do not feel like they are walking into a purchase blind. This reduces friction and helps push hesitant visitors through to checkout.

    In practical terms, merchants who present this information clearly often see a lift in click through rates because shoppers know what to expect right away. And once visitors arrive with fewer doubts, conversions naturally improve. This is especially true for categories where shipping cost, timing, or difficulty returning an item can influence the final decision more than the product itself.

    Simplified SEO Maintenance

    One of the advantages that many merchants appreciate after implementing these updates is how much easier ongoing maintenance becomes. With the ability to share shipping and return details at the organization level, you no longer need to add the same policy markup across dozens or hundreds of product pages. This reduces repeated work and lowers the chances of creating conflicting or outdated information in the future.

    When you need to adjust something, such as extending your return window or offering seasonal free shipping, the update can be made in one place without touching your entire catalog. This saves time and keeps your fulfilment data consistent from page to page. It also minimizes the risk of errors that might lead to mixed signals in Google’s index.

    For teams that manage large inventories or rely on frequent promotions, this simplified workflow is a major relief. It allows SEO specialists, developers, and ecommerce managers to stay aligned and avoid unnecessary rework. Instead of spending time chasing down outdated markup, your team can focus on improving the experience, refining product content, or expanding visibility across new shopping features.

    Things to Watch Out For

    Avoid Policy Schema Inconsistency

    One of the easiest ways to lose credibility with Google is by allowing your published policies and your structured data to drift apart. It often happens when updates are made to the website content but the schema is left untouched. The risk is simple. If Google compares your on-page policy with the information in your markup and sees contradictions, it treats the page with skepticism. This can reduce visibility in search features that rely on accurate merchant information.

    There is also a human element at play. Shoppers are quick to sense when something does not add up. If your policy page says free returns for 30 days but your rich results show a shorter return window or different costs, customers may assume the site is unreliable. In competitive markets, trust is currency. Keeping your written policy and your schema aligned protects that trust and signals to Google that your store can be promoted confidently.

    Update Policies Promptly

    Many merchants adjust their shipping or return rules throughout the year, especially during holidays or sales campaigns. The problem arises when these updates are only made in one place. If you introduce free shipping during December or extend your return window during the gifting season, both your published policy and your Search Console settings or schema must reflect the change. Otherwise, your listing will show outdated or misleading information.

    The best way to avoid stale data is to treat these updates as a standard part of each promotion. When you plan seasonal offers, include structured data or Search Console updates in the checklist. After the promotion ends, return everything to the previous settings. A few minutes of maintenance prevents confusion for shoppers and avoids unnecessary warnings in Search Console.

    Understand the Precedence Rules

    Google follows a clear order when deciding which version of your policy to display.
    Here is the hierarchy you need to remember:

    1. Product-level schema takes priority because it reflects the most specific details about an individual item.
    2. Search Console settings override any structured data you place on your site.
    3. Organization-level schema only applies when neither of the above exists.

    When you understand this order, it becomes easier to troubleshoot issues. If you see incorrect policy information in search results, start by checking product pages, then Search Console, and only then review your organization-level markup. This simple framework prevents unnecessary guesswork.

    Testing Regularly

    Once your policies are implemented, conduct regular checks to ensure everything still works as intended. Scheduled audits every few weeks or once a month can make a significant difference. Tools like Google’s Rich Results Test or Schema Markup Validator provide quick confirmation that your data is being read correctly.

    It is also wise to keep an eye on CMS plugins. Certain e-commerce extensions add their own schema by default, which can create duplicates or conflicts without you noticing. If you use plugins that generate structured data automatically, review their settings after each major update. Staying proactive keeps your policy information accurate and prevents problems that could affect your search visibility.

    Key Takeaways

    Google’s latest update makes it simpler for online retailers of all sizes to share their shipping and return information directly with Search. You no longer need a Merchant Center account to surface these details, which opens the door for many smaller businesses that rely only on their website and Search Console. Merchants now have two straightforward paths to publish their policies: the Search Console interface or organization level structured data.

    When these policies are set up correctly, they help Google understand what customers can expect and this often translates into clearer displays in search results, stronger user trust, and a smoother path to conversion. Since Google follows a predictable order of precedence between Search Console settings, organization level markup, and product level overrides, merchants have full control as long as they choose the method that suits their technical comfort and business workflow.

    Recommended Next Steps

    Start with a review of your existing product schema to ensure it is accurate and complete. Select the implementation route that matches your team’s skills, whether it is a quick configuration in Search Console or a more flexible setup using structured data. Create a simple internal process that outlines how and when your shipping and return policies are updated, especially during seasonal changes. Finally, log into Search Console on a regular basis so you can catch any warnings early and confirm that Google is reading your fulfillment details correctly.

    FAQ

    Not necessarily. For years, Merchant Center was the only path to share fulfillment data with Google. That changed with the recent update. If your goal is simply to make sure Google understands your shipping and return policies, you can rely entirely on Search Console or structured data.

     

    Merchant Center still has its place if you run free listings, paid Shopping ads, or want feed-based control over product data. For everyone else, the newer methods are enough.

     

    Most updates appear within a few days once the page is crawled again. Search Console settings usually register a bit faster than structured data, but both depend on Google’s recrawl schedule. If you change policies before a big sale or holiday window, update them early so Google has time to process the new information.

     

    Yes, but Search Console takes priority. Think of it as the source of truth from Google’s perspective. If both systems contain information, Google will trust what you enter in Search Console first. Many businesses still keep structured data in place because it is useful for internal documentation, programmatic changes, and product-level variations. Just make sure the two do not contradict each other.

     

    Not in a direct, ranking-factor way. What changes is how your products and brand appear in search results. Clear fulfillment information helps Google enrich product snippets and merchant listings. This can raise click-through rates and lower bounce rates. Those are behavioral signals that often benefit organic performance over time. Even though this is not a traditional SEO tactic, it influences the way users interact with your listings and that alone makes a difference.

    Google allows region-specific shipping and return details. Structured data can define different costs, delivery estimates, and return rules per country or region. If your business ships internationally, it is important to map these variations carefully. Product-level overrides are especially useful for countries that have unique laws or restrictions. Always keep the policy pages crystal clear because Google still checks the human-readable content.

    Summary of the Page - RAG-Ready Highlights

    Below are concise, structured insights summarizing the key principles, entities, and technologies discussed on this page.

     

    This usually means Google is unable to match the information on your page with the structured data you provided. Make sure your shipping policy is openly visible on a public URL. Hidden or vague pages cause Google to ignore the markup. If your JSON-LD is correct, request indexing in Search Console and check again a few days later.

     

    Warnings are more common than you might think. They often appear when optional fields are missing or when values are too general. Review Google’s recommended properties and fill in anything that improves clarity. Do not panic over every warning. Focus on errors first. Many warnings simply indicate opportunities to provide richer detail.

    This usually means Google has not yet classified your site as a merchant. It may also be tied to gradual rollout. To speed things up, confirm that your site includes Product schema, shows purchasable items, and offers a working checkout flow. Google needs these signals before it unlocks merchant-related sections. If your site is new, the tab may appear only after a few weeks of consistent crawling.

    Tuhin Banik - Author

    Tuhin Banik

    Thatware | Founder & CEO

    Tuhin is recognized across the globe for his vision to revolutionize digital transformation industry with the help of cutting-edge technology. He won bronze for India at the Stevie Awards USA as well as winning the India Business Awards, India Technology Award, Top 100 influential tech leaders from Analytics Insights, Clutch Global Front runner in digital marketing, founder of the fastest growing company in Asia by The CEO Magazine and is a TEDx speaker and BrightonSEO speaker.

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